Host Terms

1. About these Host Terms

We Belong is an online platform that connects people in The Hague with local hobby activities and the hosts who run them. We Belong is operated by Christopher Tremlett, based in The Hague, Netherlands. In these terms, "We Belong", "we", "us", and "our" refer to that operator; "you" and "host" refer to anyone who lists or runs an activity on the platform; "seeker" refers to anyone who books an activity.

We Belong is a marketplace and an introduction service. We provide the tools that let you list activities, receive booking requests, communicate with seekers, and manage your schedule. You are an independent host. You are not an employee, partner, agent, or representative of We Belong, and we are not the organiser or provider of your activity. When a seeker books, the agreement to deliver the activity is directly between you and that seeker. We Belong is not a party to that agreement.

The platform is still developing. Features described here and in your host dashboard represent our current product and may change, be added, or be removed over time. Where this happens, we will keep these terms up to date.

2. Becoming a host

To host on We Belong you must be at least 18 years old and legally able to provide your activity in the Netherlands. Submitting a host application does not guarantee acceptance. We review every application individually and may accept or decline any application at our sole discretion, without being required to give reasons.

Before your listing goes live, we verify each host, which includes identity verification and a personal conversation. You agree to give accurate, complete, and current information about yourself and your activity, and to keep it up to date.

You are responsible for your own legal and tax position. If you host regularly or earn income from your activity, Dutch law may treat this as a business, which can require registration with the Chamber of Commerce (KVK) and may have income tax and VAT (BTW) consequences. Arranging any registrations, permits, licences, and tax filings that apply to you is your responsibility. We can point you in the right direction during onboarding, but we do not give legal, accounting, or tax advice.

3. Your listings and the control you keep

You stay in control of your hosting. Through your host dashboard, you decide and can change at any time:

• What you offer: your activity title, description, photos, and the experience itself
• Your schedule: sessions, dates, times, and availability, including whether to run an activity at all
• Your capacity: how many places, and the limit on each option
• Your pricing: the price of each session or option, which you set yourself
• Your terms for each listing: requirements, what to bring, and which cancellation policy tier applies
• Each booking: whether to accept or decline a request, and the wording of your acceptance and decline messages

What we keep responsibility for is the platform itself: how listings are presented, ordered, and displayed, the booking and messaging tools, and the standards that listings must meet. To keep the marketplace consistent and trustworthy, we may format, lightly edit for clarity, decline to publish, or remove a listing that is inaccurate, unlawful, unsafe, misleading, or that breaches these terms or our content guidelines. Where reasonable, we will tell you why. We do not change your prices, your schedule, or your cancellation policy without your agreement.

You are solely responsible for everything in your listing being accurate and lawful, including the description, location, timing, price, requirements, and any claims you make. You confirm you have the rights to any content and images you upload.

4. Bookings

When a seeker requests a place, the request is sent to you and is not confirmed until you accept it. You may accept or decline each request at your discretion, provided you do not discriminate unlawfully (see our Terms of Service, section 11). When you accept, We Belong notifies the seeker and shares their booking details with you, namely their name, email address, phone number (if given), and any message, so you can confirm the place, contact them, and arrange payment.

Once you accept a booking, you commit to delivering the activity as described, at the time and place listed, to the seekers who hold confirmed places. You are responsible for honouring confirmed bookings, communicating clearly and promptly, and running your activity safely and professionally.

You act as an independent data controller for the seeker information you receive, and you must use it only to manage that booking. Your data responsibilities are set out in section 20 and in our Host Privacy Policy.

5. Pricing and payment

You set your own prices, shown on each listing and inclusive of any taxes you are required to charge. Depending on the activity, payment is handled in one of two ways, and your dashboard and the listing show which applies: (a) direct, where you collect payment yourself, directly from the seeker; or (b) in-platform, where We Belong collects payment through the platform's payment provider (currently Stripe). Whichever applies, you remain responsible for issuing any receipt or invoice for the activity itself and for accounting for your own taxes.

When We Belong collects payment in-platform, it does so solely as your payment-collection agent. It collects the activity price from the seeker in your name and on your behalf. This does not change who sells the activity: you remain the sole supplier, seller, and merchant of the activity to the seeker for every purpose, including VAT. We Belong does not buy, resell, supply, or organise your activity. A seeker's payment to We Belong or its payment provider settles what that seeker owes you for the booking, to the same extent as if they had paid you directly. From the amount collected, We Belong deducts its commission and any VAT on that commission (section 6), pays the balance to your connected payout account, and issues you a VAT invoice for the commission. Because a third-party provider handles the transaction, the seeker's card statement or receipt may show We Belong or its provider as the party that took the payment; this reflects only our role in collecting on your behalf and does not make We Belong the supplier or seller of the activity.

VAT on your activity is yours, not ours. If you are registered for VAT (BTW) in the Netherlands, the price you set is treated as including any VAT you must charge on the activity, and you alone are responsible for charging it, showing it where required, and paying it to the Belastingdienst. We Belong acts only as an intermediary that introduces seekers to you, helps arrange the booking, and, where applicable, collects payment on your behalf as your agent (as described above). We Belong is not the supplier, reseller, or organiser of your activity, and for VAT and every other purpose you are the sole supplier of the activity to the seeker. Whether you need to register for VAT, and the rate at which your activity is taxed, depends on your own circumstances. You should take your own tax advice, as We Belong does not give tax advice.

To receive in-platform payments you complete payout onboarding with our payment provider and give the information it requires. We may change the payment method available for a listing, or introduce in-platform payment where it is not yet enabled, on reasonable notice. Your agreed commission rate carries over unchanged.

6. Our commission, and what hosting costs

It is free to list on We Belong. There is no subscription, no membership fee, and no upfront or listing cost. We only earn when you do.

Our commission is quoted exclusive of VAT, and Dutch VAT (BTW) at the applicable rate, currently 21%, is charged on it from the start. We Belong is registered for VAT and does not rely on the small business scheme (the KOR) for this. So a 15% commission on a €100 booking is €15, plus €3.15 VAT, making €18.15, shown separately on the invoice we send you. If you are registered for VAT you can normally reclaim that €3.15 on your own return, so it is not a real extra cost to you, only a timing difference. If you are not registered for VAT, you cannot reclaim it. We will always issue a proper VAT invoice for the commission, so you have what you need for your own records.

How the commission is collected depends on the payment method for the booking (section 5). Where you collect payment directly, We Belong invoices the commission to you, normally on a monthly basis, payable within the period stated on the invoice. Where We Belong collects payment in-platform, the commission and any VAT on it are deducted automatically from the amount collected before the balance is paid out to you, and We Belong issues the corresponding VAT invoice. Either way, commission is calculated on the full activity price paid by the seeker, including any VAT you charge on the activity, and does not apply to bookings that are properly cancelled and refunded in full under the applicable cancellation policy.

Commission and terms changes. We may change the commission rate or make a material change to these Host Terms, but only with at least 30 days' advance notice by email, and any change applies only to bookings made after it takes effect, never retroactively.

Any third-party costs you choose to take on, such as a KVK registration, insurance, materials, or venue hire, are yours and are not paid to or set by We Belong.

7. Cancellations and refunds

Each listing displays a cancellation policy you choose, from the tiers set out in full in our Terms of Service, section 9, which seekers agree to when they book. If you cancel a confirmed booking, you must refund the seeker in full, regardless of the tier, since the tiers apply to seeker-initiated cancellations. We ask that you only cancel confirmed bookings in genuine cases of necessity, give the seeker as much notice as possible, and help them rebook where you can. Repeated or last-minute host cancellations harm seekers and the platform, and may lead to your listings being paused or your account suspended under section 21.

8. Disputes and dispute resolution

Because the agreement to deliver an activity is directly between you and the seeker, disputes about an activity, a payment, a refund, or conduct during a session are, in the first instance, to be resolved between you and the seeker in good faith. You agree to deal with seekers fairly and to respond to their concerns promptly.

We Belong is not a party to that agreement and is not an arbitrator. However, we want the community to work, so we may, at our discretion and without obligation, help by passing on information, clarifying what a listing said, or mediating informally. You can report a seeker, a message, or an incident to us at info@webelong.nl, and we may review reported content and remove it or suspend accounts where appropriate. Any decision we make about content, listings, or accounts is made in our reasonable discretion.

For any dispute between you and We Belong, we ask that you first contact us at info@webelong.nl so we can try to resolve it directly. If we cannot, the dispute is governed by Dutch law and subject to the courts of The Hague, as set out in section 22.

9. Your responsibilities as a host

When you host on We Belong, you agree to:

• Run your activity safely, lawfully, and as described, with the care a reasonable host would use
• Hold any registrations, permits, qualifications, and insurance appropriate to your activity, and meet any health and safety obligations that apply — see sections 10–18 below for the full safety standard
• Be responsible for any venue, equipment, or materials you use, and for the conduct of anyone helping you host
• Treat seekers, members, and staff with respect, and not discriminate unlawfully, harass, or mislead anyone
• Keep your listing accurate and your availability up to date, and not encourage seekers to book or pay outside the platform to avoid commission
• Account for and pay your own taxes, and comply with all laws that apply to your activity
• Handle seeker personal data responsibly and only to manage their booking, as set out in our Host Privacy Policy

We Belong does not supervise, control, or guarantee any activity, and we do not carry out background checks beyond the verification described in section 2. Responsibility for the activity, its safety, and its delivery rests with you.

10. Tell seekers what they are getting into

In your listing you must: describe the activity honestly, including what participants will actually do from start to finish; disclose any risks that are a natural part of the activity, and anything a seeker needs to be able to do to take part safely; state requirements clearly (minimum age, fitness or health requirements, experience level, what to bring, what to wear, who it is not suitable for); and disclose inherent hazards in advance, such as open water, heights, animals, fire, or allergens.

The seeker is responsible for confirming they suit the activity and for telling you about any medical or physical condition (see our Terms of Service, section 6). Your job is to give them the honest, complete information they need to make that judgement.

11. Run the activity safely

Run the activity with the care and skill a reasonable, competent host in your field would use. Provide a safe and hygienic venue, and either fix any safety hazard or move to a safe venue. Give proper instruction and training appropriate to the activity. Behave responsibly and do not put participants at risk — you are responsible for the conduct of any co-host or assistant helping you. Keep group sizes and pacing sensible for the activity and the space.

12. Equipment

Provide the safety equipment the activity needs, unless the listing clearly says the participant should bring their own, agreed before booking. Keep all equipment you provide hygienic and in safe, working order, and make sure it meets any legal or safety standards that apply. You are responsible for your own equipment, including loss or damage to it, unless caused by a seeker's fault.

13. Have a plan for emergencies

Have a simple emergency plan: how you would get help, where the nearest assistance is, and how you would reach 112. Carry first aid provision appropriate to the activity where sensible. Know the location well enough to direct emergency services to it.

14. Licences, permits, and qualifications

Obtain and keep valid any licence, permit, certification, qualification, or registration your activity requires, and provide evidence on request. If a required one lapses, is suspended, or is revoked, tell us straight away and stop offering the affected activity; we may pause the listing until it is back in place.

15. Insurance

Hold, at your own cost, liability insurance appropriate to your activity (public and, where relevant, professional liability), giving primary cover for third-party bodily injury and property damage. If your activity involves driving participants, hold the motor vehicle insurance the law requires.

16. Deliver the activity yourself

Deliver your activity in person. If you work with a co-host or assistant, disclose them, they must meet the same standards in this document, and you remain responsible for what they do.

17. Higher-risk activities

If your activity carries higher risk (water, heights, physical intensity, tools, or fire), take extra care, hold any certification the activity needs, and brief participants on safety before you begin. You may ask participants to acknowledge the risks and safety rules; this can cover the ordinary, disclosed risks of the activity, but cannot excuse your own negligence or unsafe conduct, and cannot remove a consumer's rights under Dutch law.

18. If an incident happens

Stop the activity if it is not safe to continue, and look after anyone affected. Contact 112 if anyone is in danger or hurt. Tell us at info@webelong.nl as soon as you reasonably can, and cooperate in good faith with any review.

19. Content, reviews, and intellectual property

You keep ownership of the content you submit, such as your listings, photos, profile, and messages. You grant We Belong a non-exclusive, royalty-free, worldwide licence to host, display, reproduce, and use that content for the purpose of operating, improving, and promoting the platform, including marketing your activities. You confirm you have the right to grant this licence and that your content does not infringe anyone else's rights.

Seekers may rate and review activities they attend. Reviews reflect the views of the seekers who write them. We do not edit reviews to change their meaning, but we may remove reviews that breach our standards, and we may display ratings and reviews on your listing and across the platform.

The We Belong name, logo, website, and design are owned by or licensed to We Belong, and you may not use them except to promote your presence on the platform in line with any brand guidance we provide.

20. Data protection

When We Belong shares a seeker's booking details with you, you receive that personal data as an independent data controller and you are responsible for handling it lawfully under the GDPR and Dutch law. In practice, this means: use seeker data only to manage that booking and deliver the activity, and for nothing else; keep it secure in practice, and tell us promptly if you think it has been lost, stolen, or accessed without permission; do not disclose it to others without a lawful basis, or use it for unrelated marketing without consent; do not direct a seeker to communicate, book, or pay outside the platform without a legitimate reason connected to delivering that activity; and delete it when the booking and any follow-up are complete.

Health, safety, or other sensitive information a seeker shares with you so you can run the activity safely is held to a stricter limit still: use it only for that specific safety purpose, do not share it with anyone else, and do not keep it longer than that booking requires. The full detail is in our Host Privacy Policy.

21. Suspension and termination

You can stop hosting at any time by pausing or removing your listings or by asking us to close your host account. You remain responsible for honouring or fairly resolving any confirmed bookings and any commission owed up to that point.

We may suspend or remove a listing or a host account, with notice where reasonable, if you breach these terms, if your activity is unsafe or unlawful, if you repeatedly cancel confirmed bookings, if you attempt to take bookings or payments off-platform to avoid commission, or if your conduct puts seekers, members, or the platform at risk. Where the issue is serious, we may act immediately.

22. Liability and indemnity

The platform is provided "as is" and "as available". We do our best to keep it running and accurate, but we make no warranty that bookings, traffic, or income will reach any level, or that the platform will be uninterrupted or error-free.

Because you are the independent provider of your activity, you are responsible for it, and you agree to indemnify We Belong against claims, losses, or costs arising from your activity, your content, your breach of these terms, or your breach of the law.

23. Governing law

These Host Terms are governed by the laws of the Netherlands. Any disputes arising from these terms or your use of We Belong will be subject to the exclusive jurisdiction of the courts of The Hague, Netherlands.

24. Changes to these terms

We may update these Host Terms from time to time. When we do, we will update the "Last updated" date at the top of this page, and we will give reasonable notice of significant changes, such as a change to commission (section 6). Continued hosting after changes take effect constitutes acceptance of the updated terms.

25. Contact

If you have any questions about these Host Terms, please contact us at info@webelong.nl.